Last Updated: November 5, 2024
These guidelines below show Kintone Corporation’s privacy policy regarding the information we collect about you, how we use it and with whom we share it.
Kintone Corporation (“we” or “Kintone”) will collect the following types of information about you.
Kintone will use the information we collect about you for the following purposes:
Kintone will share the information we collect about you to third parties as follows:
Our services may contain links to websites and services operated by third parties. If you follow a link to any of these websites, please note that these websites have their own privacy notices and terms and conditions. Those third-party services collect, use and provide to others your information, which we have no control over. You should read the relevant privacy notices and terms and conditions before using their websites or services and should use them at your sole responsibility.
For example, we sometimes use YouTube videos in our services. For your view and use of YouTube videos, please read YouTube's privacy policy at https://policies.google.com/privacy?hl=en.
A cookie is a small amount of data consisting of character strings that is sent to your browser from a web server. This information acts like a user’s ID card that enables you to record your password and/or configuration information on it, thereby identifying you when you revisit the website and enabling to have setting status reappear.
We use analytics tools to help us understand how you get to and use our site. To do this, 3rd party services we deploy may use cookies and other similar technologies such as tags, web beacons to track your activity when you use Kintone’s products and/or services or visit our sites.
If you do not wish to accept cookies, you can block or restrict cookies through your browser settings. Please note though, in that case you may not be able to use all or a part of the services provided by Kintone.
We may also encrypt or hash your personal information and provide it to Google LLC to analyze how visitors interact with our marketing channels on and off our website, deliver advertisements tailored to your interests, or to measure the effectiveness of advertisements based on the results of matching your personal information with information held by Google LLC.
Details of the services we use are described below.
| Service Name | Google Enhanced Conversions |
| Data Provided | Encrypted or hashed names, addresses, email addresses, and telephone numbers |
| Privacy Policy | https://policies.google.com/privacy?hl=en |
| How to Opt-out | https://support.google.com/My-Ad-Center-Help/answer/12155764?hl=en |
Some internet browsers offer a “do not track” or “DNT” option. We do not currently respond to browser’s DNT signals with respect to our website.
We retain your information only for as long as is necessary for the purposes set out in this Privacy Policy. We retain and use your information to the extent necessary to provide you our services and to comply with our data retention requirements, including to comply with legal and regulatory obligations. Even after you stop using our services, we may be required to keep your information for as long as necessary to comply with legal and regulatory obligations, to make or defend legal claims, and to protect against fraudulent activity of others.
Kintone may at our sole and absolute discretion, update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. The update shall be effective as of the date it is posted on our website. Your continued use of our services after the date shall indicate your acknowledgement of such changes and agreement to be bound by the updated privacy policy.
Last Updated: July 28, 2024
Pursuant to the California Consumer Privacy Act of 2018 (CCPA, as amended by the California Privacy Rights Act of 2020 (CPRA)), Kintone Corporation (“we” or “Kintone”) provide this CCPA-specific privacy notice to supplement the information set forth in the Privacy Policy. This Notice applies to California residents from whom Kintone collects personal information. This Notice may not reflect our collection, use or disclosure of California residents’ personal information where an exception under the CCPA applies.
The categories of personal information collected by Kintone in the past 12 months and the categories of sources from which we have collected personal information, are as follows:
| Categories of collected personal information | Categories of sources |
|---|---|
| Identifiers (name, address, phone number, email address, cookies, IP addresses, and other similar identifiers) | Directly from consumers.From our business and event partners, 3rd party developers, social media partners, lead generation services providers, webinar software platforms and data brokers and other 3rd party vendors. |
| Any other categories of personal information described in Cal. Civ. Code § 1798.80(e) (e.g. credit card number) | Directly from consumers. |
| Commercial information (information about prior and ongoing transactions with us) | Directly from consumers. From our partners. |
| Internet or other electronic network activity information, including information about users interacted with our online services and the content thereon | Directly from consumers. |
The above categories of personal information correspond with the categories of personal information listed under Cal. Civ. Code § 1798.140(v)(1)(A), (B), (D), and (F).
When Kintone collects financial details (such as your bank account or credit card numbers), we are deemed to be collecting data that is “sensitive” under the CCPA. Where legally required, we will obtain your consent for collecting this information. We do not use or disclose sensitive personal information for any purpose that requires an opt out, such as to provide our services to you, to detect security incidents, and protect against malicious or fraudulent actions, nor do we use or disclose such information to build a profile about you.
Over the preceding 12 months, Kintone disclosed each category of personal information listed in Section 1 to the following categories of third parties to assist Kintone in connection with fulfilling the purposes set forth in Section 5 below:
| Categories of Collected Personal Information | Whom? |
|---|---|
| Identifiers (name, address, phone number, email address, cookies, IP addresses, and other similar identifiers) |
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| Any other categories of personal information described in Cal. Civ. Code § 1798.80(e) (e.g. credit card number) |
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| Commercial information (information about prior and ongoing transactions with us) |
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| Internet or other electronic network activity information, including information about users interacted with our online services and the content thereon |
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Over the preceding 12 months, Kintone “sold” (i.e., disclosed to other businesses or third parties for monetary or other valuable consideration) data obtained from cookies, and information about how users associated with these identifiers interacted with Kintone’s online services and the content thereon to social media, advertising and analytics partners for the purposes of better tailoring offers and advertisements at such users.
Kintone uses all categories of personal information listed in Section 1 for the business or commercial purposes outlined in our Privacy Policy.
If you are a California resident, you have the right to request that Kintone disclose the following regarding the personal information about you that Kintone collects, uses, discloses, and sells:
However, Kintone may decline the disclosure of some information if the conditions set forth in the CCPA for refusing such a request are met, such as where we are unable to verify your identity to an acceptable degree of certainty.
If you are a California resident, you have the right to request that Kintone delete the personal information collected by Kintone from you.
However, Kintone may decline the deletion of some information if conditions set forth in the CCPA for refusing such a request are met, such as where the information is necessary to provide you with a good or service that you requested or which is reasonably anticipated within the context of Kintone’s ongoing business relationship with you.
If you are a California resident, you have the right to have any inaccurate personal information which Kintone holds about you updated or corrected.
If you are a California resident, you may exercise your rights under Sections 6, 7, and 8 by submitting a request through our Contact Us page. The simplest way of contacting us is to use the form on our Contact Us page, but you may also contact us by sending an email to: support@kintone.com. Please note that, when handling such requests, we will take steps to verify your identity through a reasonable method in accordance with the CCPA, which may include asking you to provide information about your prior interactions with us or proper identification if necessary.
You have the right to opt-out of the sale or sharing of your personal information by disabling cookies: “Do Not Sell or Share My Info”, submitting a request through our Contact Us page, or emailing us at support@kintone.com. You may also choose to enable a universal tool that automatically communicates your opt-out preferences, such as the Global Privacy Control (“GPC”). We will process the GPC signal as a request to opt out. We do not have actual knowledge that we sell the personal information of minors under 16 years of age. Please note that we may need to verify your identity before acting on a request. If we deny your request, we will explain why.
If you are a California resident, you have the right not to receive discriminatory treatment from Kintone for exercising your rights under the California Consumer Privacy Act, including those mentioned in Sections 6, 7 and 8 above.
You can designate an authorized agent to make a request under the CCPA on your behalf if:
If you use an authorized agent to submit a request for disclosure, request for deletion, request for correction, or request to opt-out of selling, please have the authorized agent take the following steps in addition to the steps described in Sections 6, 7, 8, and 10 above:
If you provide an authorized agent with power of attorney pursuant to Probate Code sections 4000 to 4465, it may not be necessary to perform these steps and we will respond to any request from such authorized agent in accordance with the CCPA.
If you have any questions regarding this Notice, wish to express any concerns regarding the privacy practices of Kintone, or wish to exercise your rights, please do so through our Contact Us page.