A Quick and Painless Transition to Paperless

How IT Solutions Provider MSCorp Went Digital in the Middle of the Coronavirus Pandemic

One of the difficult truths about running a business is that there will always come a time when something goes wrong. Emergencies can range anywhere from a team member’s sudden departure, to issues with a critical partner to a global pandemic forcing everyone to work from home for months on end. 

Maximum Solutions (MS) Corp is an IT and manpower solutions provider which was established in March 2001 in Manila, Philippines. When the coronavirus pandemic hit in 2020, they realized they had to move away from their paper and spreadsheet-based workflows, and quickly. With 200 employees across the country, MSCorp had three initial requirements for their solution: 

1. Allow them to go paperless,
2. Be capable of accommodating staff working remotely, and
3. Be easy enough to roll out during a crisis

Fortunately, as an IT service provider themselves, they were rapidly able to find a cost-efficient solution: the all-in-one workplace platform Kintone. 

Our Consultants Are There to Help

With the team at MSCorp suddenly forced to work remotely, they were quick to realize the importance of going digital as soon as possible. They looked through several solutions such as SAP, but were put off by high implementation costs and steep learning curves. 

When Kintone was introduced to him by one of Kintone Southeast Asia Sdn Bhd’s local partners in the Philippines, they were skeptical. No-code solutions were not well known, and they had concerns over privacy, security, and the platform’s seemingly steep learning curve. Luckily, they were reassured by a Kintone consultant, who guided the company through their trial period and even went so far as to build them custom Kintone applications. 

Kintone’s cost-effectiveness, speed of implementation, and flexibility were the deciding factors for MSCorp. Compared to the alternatives, Kintone was affordable, and with its expert network of consultants, the learning curve was never a problem. 

Clear Benefits for Every Department

Paolo was the Sales and Account Manager at MSCorp, overseeing a team of 4 when the pandemic broke out. Together with a Kintone consultant, he led his team to quickly replace their paper and spreadsheet-based workflow with 12 connected database and workflow apps: one for each stage of the order process. 

In addition, his team’s communications were moved onto the Kintone platform, facilitating a smooth transition to remote work. To maximize transparency and cooperation, they even added dashboards to their workspace, which gave management a permanent overview of what needed to be improved. 

When we asked Paolo what his favorite part of the Kintone platform was, he enthusiastically pointed to the project management feature, saying,

We no longer have to sign the pile of papers that has been compiled each week.

Now we can remove delays by just managing the process and completing approvals digitally in Kintone. Thanks to this we have three times less printing to do, saving us a lot of time and costs.” 

The benefits of implementing Kintone were so resounding, and the platform’s uptake at MSCorp grew rapidly. To date, they have 49 registered users and over 100 applications, customized for a variety of departments including HR, Logistics, Procurement, and Accounting. 

Future-proofing Your Business

At Kintone, we know from our own 25-year history that the long-term success of a company isn’t just based on how well you do during the good times, but also how well you manage to overcome the bad times. Modern digital workplace tools like no-code software are a giant step forward when it comes to building resilience and flexibility into the core of your business.

By implementing Kintone, MSCorp not only cleared all three of their initial requirements, but went beyond. They now operate a more cost-effective business, have gained first-hand experience with digital transformation, and achieved new levels of interdepartmental collaboration. 

With the help of Kintone consultants, MSCorp plans to continue finding ways for Kintone to add value to their business. As an IT solutions provider themselves, they are even looking to become a certified Kintone partner in the future. Welcome to the Kintone ecosystem, MSCorp!

Interview Date: June 2022